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Chip Heath and Dan Heath

Change depends on motivation and the path around a person, as well as an instruction.

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Pragmatic review

The Heaths organise change around rational direction, emotional motivation and the surrounding environment. The pragmatic strength is a memorable way to inspect a stalled initiative: is the next step clear, does it matter to participants, and is the setting helping? Use the framework to generate small experiments with visible feedback.

WTM Signal Review

WTM’s judgement: an accessible planning lens, with stories that illustrate rather than independently prove a universal formula. A neat change narrative can understate power, incentives and resource constraints. Ask who bears the cost of the proposed change and what environmental barrier a motivational message cannot remove.

One practical next step

Choose one stalled behaviour; make its next step clearer, easier and observable for a six-day trial.

Research-based reading note: publisher description; no claim of a full-text review.

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Sources and editions

Edition

Linked edition ISBN 9780385528757.

Author and contributor records

Book sources

Launch research: 9 October 2026. Preview entries link to WTM availability information, not a checkout.